Privacy policy.

Background:

Mindful Pilates and Wellness, LLC understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.

Mindful Pilates and Wellness, LLC: “WE,” “US,” “OUR,” “THE COMPANY.”

This Site is intended for use by residents of the United States only.  We do not do business with individuals who are outside the United States due to our services and content being based on U.S. law. If you are outside of the US and continue to use this site, you do so at your own risk, keeping in mind data collection through cookies and analytics may take place.

This Privacy Policy informs how the Company collects, uses, processes and distributes your information, including “Personal Information” (defined below) and cookie tracking and analytics information, used to access any portion of this Site.  Some specific online purchases, accounts, and services may have additional terms of use relating to that transaction.

This Privacy Policy requires and implies agreement to the use of arbitration on an individual basis to resolve disputes instead of a jury trial.  By using our Site, you are in fact waiving certain legal rights and are voluntarily agreeing to do so.

Please read this Privacy Policy and any other Privacy Policies referenced herein carefully.  Use of any personal information or contribution you provide to The Company which is collected by us on or through our Site is governed by this Privacy Policy.  By using this Site, you consent to the terms and conditions found in this Privacy Policy whether you have read it or not.

This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. WE advise that you read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation
In this Policy the following terms shall have the following meanings: “Account,”means an account required to access and/or use certain areas and features of Our Site; “Cookie,”means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site; “Our Site,”means this website, mindfulpilatesandwellness.com; “USA and EU Cookie Law,” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; “We/Us/Our,” means Mindful Pilates and Wellness.

Information About Us:

  • Our Site, www.mindfulpilatesandwellness.com, is owned and operated by Mindful Pilates and Wellness, LLC.

  • Our data protection officer is Ashley Prulliere, who can be contacted at mindfulpilatesandwellness@gmail.com

Scope – What Does This Policy Cover?:

This Privacy Policy applies only to your use of Our Site. It does not extend to any websites linked to from Our Site (whether We provide those links or whether they are shared by other users). We cannot control over how your data is collected, stored, shared, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

What Data Do We Collect?
Some data will be collected automatically by Our Site. Other data will only be collected if you voluntarily submit it and consent to Us using it, for example, when signing up for an Account or to subscribe to newsletters or emails. Depending upon your use of Our Site, We may collect some, all, or additional data (depending on what you share) including:

      • Name

      • Email

    • All personal data is stored securely in accordance with the EU General Data Protection Regulation.
      We use your data to provide the best possible services to you.

How Do We Use Your Data?

      • Provide you with information about products, services, news and events.

      • Allow you to use, purchase, and/or download our products and services.

      • Analyze use of our services and products, develop new services and products, customize our products, services, and other information offered.

      • Send you notices, like communications about changes to your account, and communications regarding our sites and services terms, conditions, or policies.

      • Ask for input and feedback to improve our sites and services and customize your experience with us.

      • Contact you via email, telephone, messenger, text or chat in a manner allowed by law.

      • Meet our contractual obligations.

      • Supply or provide services to you

      • Send you special reminders, technical notices, updates, security alerts, support and administrative messages.

      • Inform you about any new products or promotional offers, or other considerations which we feel might interest you, and to offer company advertisements, email messages, text messages, notices, or other methods of communication.

      • Administer surveys, giveaways, contests, or similar promotions or events sponsored by us or our affiliates.

      • Prevent fraud or potentially illegal activities, enforce our sites’ terms of use, or to comply with applicable law.

      • To use anonymized personal information to run (or authorize third parties to run) statistical research on individual or aggregate trends.

      • Market research

      • To run social media advertisements.

      • We may use personal information for other purposes that are disclosed to you at the time we collect the information or with your consent.

      • Analysing your use of Our Site through a third party, Squarespace, Google Analytics, Facebook, LinkTree, Google Pixels and Acuity Scheduling to enable Us to continually improve Our Site and your user experience.

      • In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the services We can provide you without your consent for Us to be able to use such data.

      • With your permission and/or where permitted by law, We may also use your data for marketing and may contact you by email with information, news and offers on Our services. We will not, however, send you unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

      • Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

        • you have given consent to the processing of your personal data for one or more specific purposes;

        • processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract;

        • processing is necessary for compliance with a legal obligation to which we are subject;

        • processing is necessary to protect the vital interests of you or of another natural person;

        • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or

        • processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

How and Where Do We Store Your Data?

      • We only keep your data for as long as We need to in order to use it as described above, and/or for as long as We have your permission to keep it. In any event, We will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy. Our Data Retention Policies are:

      • Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).

      • Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through Our Site.

      • Steps We take to secure and protect your data include:

          • Using websites that include SSL for any transaction or sensitive data.

      • Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

Do We Share Your Data?

      • We may contract with third parties to supply services to you on Our behalf. These may include payment processing, hosting, data storage, scheduling, security, analytics and data analysis, payment processing, email/text/message distribution, customer service, providing certain interactive tools, and conducting surveys, delivery of goods, search engine facilities, advertising and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. We currently contract and or link with:

Google Analytics, Squarespace, Acuity Scheduling, YouTube, Vimeo, Square Processing, Stripe Processing, Mailchimp, Interact Quiz

  • We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

  • In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority, to defend ourselves in litigation or a regulatory action, to protect the rights or property of Company and our affiliates including to enforce our Site’s Terms of Use, if we have a good faith belief that we are required to disclose the information in response to legal process (for example, a subpoena, court order, or search warrant), if we believe our sites and services are being used  in a way that is criminal, if we feel you are in danger or need serious help. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

What Happens If Our Business Changes Hands?

      • We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.

      • In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes andgiven the choice to have your data deleted or withheld from the new owner or controller.

How Can You Control Your Data?

      • When you submit information via Our Site, you may be given options to restrict Our use of your data. We aim to give you strong controls on Our use of your data (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.

      • You may also wish to sign up to one or more of the preference services operating in the USA: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receive.

Your Right to Withhold Information and Your Right to Withdraw Information After You Have Given it

      • You may access Our Site without providing any data at all.

      • You may restrict your internet browser’s use of Cookies.

      • You may withdraw your consent for Us to use your personal data at any time by contacting Us using the details set out here, and We will delete Your data from Our systems. However, you acknowledge this may limit Our ability to provide the best possible services to you.

 Links to External Sites

    • Our Site may link to other sites or services operated by our affiliates or third parties, such as our payment processing (Square processing and Stripe), social media companies for videos, posts, and communication. We may also link to sites that may carry advertisements or offer products, services, newsletters or other content developed and maintained by third parties. We do not exercise control over third party sites or services and are not responsible for their the privacy practices. Once you leave our Site via a link, enable a third-party service, or click an advertisement or post, you should check the applicable privacy policy of the third-party’s site or service. The fact that we link to a site or present a banner ad or other type of advertisement is not an endorsement or guarantee of privacy or security on of the site, its products and services or their privacy or information security policies or practices.  This Company is not responsible for the content or practices of other third-party websites that may be linked to the Site. The Company is also not responsible for any information that you might share with such linked websites or how this shared information is handled. For your protection, You should refer to each website’s respective privacy policy and practices before sharing or to disclosing any information with them.

Payment processing

    • We use a third-party vendor for payment processing, Stripe and Square Processing. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council to help ensure the secure handling of payment information.

    • Payment and information security: No internet data transmission (for payment or personal information) can be guaranteed to be 100% secure. Therefore, even though we aim to protect your personal information, WE cannot 100% guarantee or ensure the security of any information you transmit. If you send any payment (for programming, sessions, videos, services) or personal information by internet, you accept that you do so at your own risk. Should WE be made aware of a data breach, we will inform you in accordance with applicable laws. 

Opt-In for Communications

          • You may decide to opt-in to receive communications (such as newsletters and emails) from us at the point where we request information about you. You may unsubscribe at any time and remove your name from any e-mail list in order to discontinue any such future communications. For that please contact mindfulpilatesandwellness@gmail.com or follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions, please e-mail us at mindfulpilatesandwellness@gmail.com to request removal of your name and email from the mailing list.

How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by US (where such data is held). If you wish to review the personally identifiable information that company has collected about you, please send an email to mindfulpilatesandwellness@gmail.com. You may also request that Company delete a user account(s) or, if you have not established a user account, your email address, and any related data at any time. You may also request to delete your account or any personally identifiable information that you might have provided through your use of the Site. To do this, please request by email: mindfulpilatesandwellness@gmail.com.

  • California Residents. California Civil Code Section 1798.83 allow California residents to request from companies conducting business in California a list of third parties to which the company has disclosed personally identifiable information during the preceding year for direct marketing purposes. Company has not and will not share your personally identifiable information with third parties for their direct marketing purposes; accordingly, it will not maintain such a list of third parties. If you are a resident of California and want information confirming how Company does shares your personally identifiable information with third parties for their direct marketing purposes, you may contact us at mindfulpilatesandwellness@gmail.com with this request. 

What Cookies Do We Use and What For?

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use cookies and other tracking technologies, which may include but not be limited to browser cookies, pixels, beacons, mobile application identifiers, and Adobe Flash technology) to customize content  delivered to you, improve your experience, increase security, provide social media features, and analyze traffic to the site.  Cookies also help us know how our site or marketing efforts are working, but these cookies generally do not collect any personal information about you. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site from Facebook/META and Google Pixels, LinkTree, Acuity Scheduling and Squarespace. In addition, Our Site uses analytics services provided by Google Analytics, LinkTree, Facebook and Google Pixels, Squarespace, Acuity Scheduling which also use Cookies. Website analytics refers to a set of tools used to collect and analyze usage statistics, enabling Us to better understand how people use Our Site.

We may share information about your use of our site with our trusted social media, advertising and analytics partners.  Most browsers are initially set up to accept cookies. By visiting our Site, you consent to the placement of cookies and beacons in your browser and HTML-based emails in accordance with this privacy policy. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.

  • We are the data controllers for the Personal Data we collect and make reasonable efforts to make sure our data processors are GDPR-compliant.  At times, we may use trusted third parties as our processors for payments, scheduling, email marketing, and delivery of some of our products and services.  These third-parties are the data controllers for any personal data contained in the content uploaded to that third-party’s website and any other personal data processed in relation to such Third-Party Content. This privacy policy only concerns the processing for which the Company is data controller. If you have any questions regarding personal data contained in the Third-Party Content, please contact that third-party provider who responsible for their Content.

Dispute Resolution and Arbitration

If a dispute arises between us, you agree to submit to binding arbitration before a single arbitrator.  Before seeking arbitration, however, you agree to submit your concerns to us in writing by certified mail, return receipt requested, at the address in the Contact Information section below at least sixty (60) days prior to requesting arbitration so we can try to resolve your issue without resorting to arbitration. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having jurisdiction. By agreeing to this Privacy Policy through the use of our Site, you are agreeing to a modification of the applicable statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission or other conduct complained of and submitted to us through certified mail or it shall otherwise be forfeited forever.  You agree that any arbitration shall be held in Chapel Hill, NC.

  • No Class or Representative Proceedings: Class Action Waiver.  YOU AGREE THAT CLAIMS AGAINST US MAY ONLY BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. However, depending on the specific claim, if a court decides that applicable law precludes enforcement of any of this paragraph’s limitations as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and may be brought in court.

Users from outside The United States
The site platform is hosted in the United States. Please do not use this side if outside the US. If you are visiting the site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Platform, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Notice.


Users in Europe
As noted above, Mindful Pilates and Wellness conducts business within the US. IF you choose to use this site and are not located in the US, you do that at your own risk.


If you are located in Europe, you have the right to ask for an overview of the information we process about you, and for a copy of your information. In addition, you may request us to update and correct inaccuracies, delete your information, restrict processing of your information, or exercise your right to data portability to easily transfer your information to another company. In some cases, you may object to the processing of your information and where we have asked you for your consent to process your information, you can withdraw it at any time. You may also withdraw a previously given consent for processing your personal information; the withdrawal of consent shall not affect the lawfulness of the processing based on consent before its withdrawal. The above rights may be limited under applicable law.


You can make a request to exercise any of these rights in relation to your information by sending the request to us at mindfulpilatesandwellness@gmail.com.  For your own privacy and security, we may require you to provide your identity before providing the requested information. Response to requests may take up to 30 days

Summary of Your Rights under GDPR

Under the GDPR, you have:

    • the right to request access to, deletion of or correction of, your personal data held by Us;

    • the right to complain to a supervisory authority;

    • be informed of what data processing is taking place;

    • the right to restrict processing;

    • the right to data portability;

    • object to processing of your personal data;

    • rights with respect to automated decision-making and profiling (see section 14 below).

To enforce any of the foregoing rights or if you have any other questions about Our Site or this Privacy Policy, please contact Us using the details set out in section 15 below.

  • Automated Decision-Making and Profiling

In the event that We use personal data for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge to such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision from Us.

The right described in above does not apply in the following circumstances:

          • The decision is necessary for the entry into, or performance of, a contract between the You and Us;

          • The decision is authorized by law; or

          • You have given you explicit consent.

Where we use your personal data for profiling purposes, the following shall apply:

          • Clear information explaining the profiling will be provided, including its significance and the likely consequences;

          • Appropriate mathematical or statistical procedures will be used;

          • Technical and organizational measures necessary to minimize the risk of errors and to enable such errors to be easily corrected shall be implemented; and

          • All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at mindfulpilatesandwellness@gmail.com. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you .

Changes to Our Privacy Policy

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.